Refund policy
Scent Taurus – Return & Refund Policy
Effective Date: 07-09-2026
At Scent Taurus, we want you to feel confident with your purchase. If you are not satisfied with your fragrance, you may request a return or exchange according to the terms below.
01. Return & Exchange Period
Return or exchange requests must be submitted within 7 days of the delivery date.
02. Return Eligibility
To be eligible for a return or exchange:
- The perfume must have at least 90% of its original contents remaining.
- The original box and packaging must be included and in good condition.
- The product must not be damaged or altered.
- Proof of purchase or a valid order number is required.
03. Return Shipping
For standard returns or exchanges, the customer is responsible for the return shipping cost.
We recommend using a tracked shipping service. Scent Taurus is not responsible for returns that are lost or damaged during return transit.
04. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, leaking, or you receive the wrong product, please contact us within 7 days of delivery at hallo@scenttaurus.com.
We may request photos or other information to verify the issue. Once confirmed, we will arrange an appropriate replacement, exchange, or refund.
05. Refunds
Once we receive and inspect your returned product, we will notify you whether the return has been approved.
Approved refunds will be issued to the original payment method.
Original shipping charges are non-refundable for standard returns.
06. Exchanges
Eligible products may be exchanged for another available fragrance. Any price difference will be charged or refunded accordingly.
07. Contact Us
For any questions, returns, refunds, exchanges, or product-related complaints, please contact us at:
Scent Taurus
Where Strength Meets Elegance.